1. Introduction

Welcome to SoperAI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WordPress AI plugin and related services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us directly, including:

• Name and contact information (email address, phone number)
• WordPress website details and configuration
• Payment information for plugin purchases
• Support tickets and communication records
• Usage preferences and settings

2.2 Technical Information

We automatically collect certain technical information when you use our plugin:

• Plugin version and configuration data
• WordPress version and theme information
• Server environment details
• Error logs and performance metrics
• IP address and browser information

2.3 AI Processing Data

When you use our AI tools, we may process:

• Content you create or modify using AI features
• Images uploaded for AI processing
• Search queries and optimization requests
• API usage statistics and performance data

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our AI plugin functionality
• Customer Support: To respond to your inquiries and provide technical assistance
• Product Development: To enhance our AI tools and develop new features
• Communication: To send updates, security alerts, and promotional materials
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against unauthorized access and misuse

4. AI Data Processing

4.1 Data Sharing with AI Providers

We share necessary data with AI service providers to:

• Generate content based on your prompts
• Create and enhance images
• Provide SEO optimization suggestions
• Enable chatbot functionality

4.2 Data Retention by AI Providers

Each AI provider has its own data retention policies. We recommend reviewing their privacy policies to understand how your data is handled. We do not control how third-party AI services retain or use your data.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With AI providers and technical service partners necessary for plugin functionality
• Legal Requirements: When required by law, legal process, or government request
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Protection: To protect our rights, property, or safety, or that of our users
• Consent: With your explicit consent for specific purposes

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure API key management
• Regular backup and recovery procedures

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Rectification: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to certain processing activities
• Restriction: Request limitation of processing

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking

Our plugin may use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze usage patterns and performance
• Provide personalized experiences
• Maintain security and prevent fraud

You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on our website
• Sending an email notification to registered users
• Providing notice within the plugin interface

Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.